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Refund Policy

Not happy with Kimo Cloud? Ask within 14 days and get your money back.

Last updated October 21, 2026
·
Saudade Media OÜ · Estonia
Last updated October 21, 2026 · Saudade Media OÜ
On this page3 sections
  1. 1. The refund window
  2. 2. How refunds are paid
  3. 3. How to ask
Payments go through Polar
Polar Software, Inc. is our merchant of record, so Polar pays refunds back to you.

1. The refund window

Ask within 14 days of your first payment, or of a renewal, and we refund that payment in full.

2. How refunds are paid

  • Polar Software, Inc., our merchant of record, processes every refund.
  • The money goes back to the payment method you used.

3. How to ask

Email gui@saudad.studio, or reply to your Polar receipt.

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On this page
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2. How refunds are paid
3. How to ask
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